Our story | Phoenix Counselling Group

We built the service we each needed.

HOW IT STARTED
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A spark was ignited.

WHY WE STARTED

Three reasons Phoenix exists.

01
We have been on the other side of it

Both of us came to counselling as clients first, from the forces and from professional sport. We know what it takes to make the first call, and what it gives back.

02
Money should not decide who gets help

Phoenix is not-for-profit. What comes in funds the counselling, the training and the places for people who could not otherwise pay. Five reduced-fee places are kept open every month.

03
Work is usually where it shows first

Sickness, short tempers, people going quiet. Working with local employers reaches people long before they would ever look for a counsellor themselves.

“Before we are counsellors, we are people. Being human first is the value we hold closest.”
Everyone we have brought into Phoenix shares that. They are people you can talk to, who build real trust with the person in front of them. We believe that relationship is where counselling starts, and where the progress comes from.
CHRIS & RHYS, CO-FOUNDERS
OUR MISSION

Accessible, compassionate support, for the person and for the workplace.

We believe mental health care should be inclusive and equitable, so everyone has the opportunity to seek help regardless of their financial situation. Our one-to-one and couples counselling, and the work we do inside local organisations, are designed to meet the diverse needs of individuals and businesses alike.

By offering tailored counselling and collaborating with local employers, we aim to create an environment where both individuals and employees can thrive. Together, we can build a healthier and more connected community.